Path to success

At STech we are committed to delivering an outstanding experience for our customers and we believe that starts with building an outstanding customer experience team! Unlike other companies we don’t want robots (well we do, but that’s a different conversation), we want real, ambitious fun-loving people keen to learn new skills and develop their careers with us.

CX Trainee

As a new starter you will be enrolled onto our comprehensive 3-month training programme. You will learn about the work we do, what we want to achieve, and we will discover what makes you tick!

25K Starting salary
STech welcome package
Exclusive STech benefits
CX Specialist

Now a fully fledged member of the team, you’ll deal with standard customer queries, develop your skills further and we’ll work together to build your personalised development plan.

25K - 28K Salary
Gift voucher on appointment
CX Senior

Taking on more of a leadership role within the team, you will tackle a variety of complex cases, and act as a first point of contact for other members of the team.

28K - 30K Salary
1K bonus on appointment
CX Mentor

As a mentor you will play a key role in the day to day running of the team, train other team members and be given the opportunity to gain experience working in other areas of the business.

32K - 36K  Salary
1.5K bonus on appointment
Secondment to other departments
CX Genius

We don’t use the term ‘genius’ lightly. You know all and see all - tell us where you want your career to go next and we’ll make it happen!

40K+ Salary
3K bonus on appointment
Unlimited training budget